Travel CRMProduct Overview
Travel marketing is a costly exercise and it can be difficult trying to monitor your return on investment. Our Travel CRM and Sales tool has been developed specifically to help you make the most out of every customer enquiry you receive.
Travel CRM helps you deal with calls efficiently, capture valuable customer details, measure the effectiveness of your marketing campaigns, whilst converting more enquiries into bookings, basically improving your bottom line.
Travel CRMProduct features
- User-friendly interface for your staff
- Customer data capture/recall during the call
- eBrochure/content delivery to customer
- Unique Product Search technology to assist selling
- Automated production of eQuotations
- Retrieval and conversion of Quotes to Bookings
- Business “Dashboard” for instant performance view
- Customisable to your product
Travel CRMBenefits to you
- Capture more contacts for future marketing
- Improve your professionalism in call handling
- Cut print costs and improve your customer service
- Increase your call-to-conversion ratios
- Monitor the effectiveness of your Travel Marketing Campaigns
- Make better decisions on future Travel Marketing spend
- Keep abreast of your business performance
Competition for holiday bookings in the current economic climate is high and there is more pressure than ever on travel companies to increase turnover. Problems can suddenly arise such as the Ash cloud crisis and the Egypt and Tunisia uprisings, which can swiftly change projected profits. It is crucial that travel businesses proactively manage their travel marketing budget to ensure the money spent on advertising, promotion, etc. is working effectively and providing a reasonable return on investment.
Marketing campaigns ideally attract potential customers but growing your list of prospective customers is key to long-term success. Our Travel CRM ensures you capture important customer details, helps you to demonstrate a professional approach to clients with automated eQuotations and monitors the effectiveness of your travel marketing campaigns. We can offer affordable solutions for any size of travel business, customise the Travel CRM to suit you and integrate with existing software if required. Please contact us on 01733 391678 for more information.